Hover over Safety > Delete Browsing History. Scroll down to the heading that reads Cookies and Site Data and click Clear Data.Ĭlick the white gear icon to the right of the address bar. When asked for the length of time in which you’d like your cache erased, pick All Time from the drop down menu.Īlso, ensure you select the following when clearing cache:Ĭlick the three horizontal lines in the upper-right corner of the browser. Desktop Browsers ChromeĬlick the three dots in the upper-right corner of the browser.Ī new tab will open in your browser. Important: All instructions are based off the latest versions for each browser. If this method doesn’t work, please follow the appropriate instructions below. NOTE: Most computer-based web browsers can open the menu to clear your browser cache, cookies, and history by pressing the following keys on your keyboard Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac). Routinely clearing the browser cache can alleviate some of these issues and is often the primary suggestion to fixing website errors.
The cache can save web site data such as temporary files, cookies, history of visited web sites, download history, form data, passwords and other miscellaneous data.Īlthough the cache is meant to help speed up the process, from time to time it can also cause issues such as storing old passwords, or taking you to web sites that result in errors because they have recently changed. Your internet web browser of choice–Internet Explorer, Firefox, Chrome or Safari–each use a cache or repository for stored data used to expedite the process of retrieving data and therefore loading web pages quicker.